AVIAREPS to support Etihad Cargo’s sales, customer service and market development following the launch of direct flight to Tunis and Tashkent

AVIAREPS, the global leader in aviation, tourism and hospitality representation with 77 offices in 70 countries around the world, has been appointed as Cargo General Sales Agent (Cargo GSA) for Etihad Cargo in Uzbekistan and Tunisia.

Etihad Cargo is the cargo and logistics arm of Etihad Airways, the national airline of the United Arab Emirates. Based in Abu Dhabi, Etihad Cargo provides air freight solutions across major global trade lanes, connecting Africa, Asia, Australia, Europe, the Middle East and the Americas through Etihad’s international network.

The Cargo GSA appointment follows the recent launch of Etihad Airways’ direct flights from Abu Dhabi to Tunis and to Tashkent, creating new opportunities for cargo connectivity from both countries to the UAE and Etihad Cargo’s wider global network. With immediate effect, AVIAREPS will support Etihad Cargo’s commercial growth in Uzbekistan and Tunisia through dedicated cargo sales, customer service, reservations and local market development.

The new cargo appointment further strengthens AVIAREPS’ long-standing partnership with Etihad. AVIAREPS already acts as Cargo General Sales Agent for Etihad Airways in two countries and as Passenger GSA in 18 markets across Asia and Europe, including recent appointments in Romania, Azerbaijan, Uzbekistan, Armenia and Georgia, in addition to existing partnerships in the Baltic and Nordic European countries and the Philippines.

Under the new agreement, AVIAREPS will promote and sell Etihad Cargo’s air transportation services to cargo agents, freight forwarders and customers across Uzbekistan and Tunisia. The scope includes cargo reservations and booking administration, customer and post-sales support, sales visits, quotation and tender support, distribution of approved timetables, tariffs and promotional materials, sales reporting, and regular market insight. As part of its operational responsibilities, AVIAREPS will act as a local point of contact for customers and cargo agents, coordinate with ground handling partners where required, support shipment-related administration, and assist with the roll-out of electronic AWB implementation in the market.

Frederick Overton, Global Head of Cargo at AVIAREPS: "We are proud to further strengthen our partnership with Etihad through these new cargo appointments in Uzbekistan and Tunisia. The launch of Abu Dhabi–Tunis and Abu Dhabi-Tashkent flights creates strong potential for cargo development from both countries to the UAE and Etihad Cargo’s wider global network. With our local market expertise, cargo know-how and established relationships with freight forwarders and cargo agents, we look forward to supporting Etihad Cargo’s commercial growth and customer engagement in the markets.”

Grant Kemp, Regional General Manager at Etihad: “Tunisia and Uzbekistan are two important additions to Etihad’s expanding network, and the appointment of AVIAREPS as our Cargo General Sales Agent will support our commercial development and service offering in the market. AVIAREPS’ local presence, cargo sales experience and strong customer relationships make them a valuable partner as we continue to grow our cargo activities and strengthen connectivity through Abu Dhabi.”

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About AVIAREPS 

AVIAREPS is the world’s leading international representation, marketing and communications company for aviation, tourism, hospitality, and food and beverage brands. Founded in Germany in 1994 with the ambition to help clients to step into global markets, the company’s global network now expands around the world to six continents.

The AVIAREPS service portfolio includes extensive expertise in representation and sales, marketing and communications, business development, IT solutions and financial services. In addition to their well-established General Sales Agent (GSA) services and tourism marketing representation, AVIAREPS provides more than 250 clients with support in digital marketing, advertising, public relations, crisis communications, social media management, event coordination, sales, web design and more.

For more information on how AVIAREPS influences where and how travelers choose to spend their time and money, please visit www.aviareps.com. Stay up to date by checking out our Newsroom, or follow us on LinkedIn and Instagram.

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Press Contact: 
Julia Reinert 
Head of Global Communications 
press(at)aviareps(dot)com 

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