Reservation & Ticketing Agent - Sweden

Reservation & Ticketing Agent - Office in Kista

Your tasks:

• Ticketing and processing reservations in the corresponding systems (CRS). Sabre, Amadeus  

• Answer and assist both travel agencies and final customers various inquiries via incoming phone calls and emails.

• Assist sales managers with fare check, benchmark etc.

• Direct sales to final customers 

• Monthly billing of ticket sales, sales reports 

• You are also responsible for the administration of groups and tour operator quotas. 

• You look after tour operators, brokers, travel agencies and corporate customers

Your qualification:

• You have completed vocational training or a comparable qualification

• Ideally if you have already gained practical experience with an airline, a travel agency or a tour operator for at least 2 years

• Your Swedish and English language skills are business fluent, other languages are an advantage

• High level of customer orientation and customer service 

• Commitment, enthusiasm, ability to work in a team, flexibility, goal-oriented action

• Ability to work independently and efficiently while overseeing an effective team. 

• Proven work experience with a CRS system, preferably Sabre, but also Amadeus.

Our offer:

• pleasant and collegial working environment in a dynamic and motivated team with a hands-on mentality.

• An exciting work environment and new challenges.

• Varied full-time position with a high degree of personal responsibility in an international environment.

For more information about the position, kindly contact Ms. Marcela Carraminana.

Email: mcarraminana@aviareps.com ,  phone: +46 (0) 855 56 91 09 .