IT Support Engineer (m/f/d)

AVIANET GmbH is a technology subsidiary of AVIAREPS AG, world's leading Airline and Tourism Management Company with offices at more than 48 countries worldwide. AVIAREPS is headquartered in Munich, Germany. AVIANET GmbH offers their customers IT-Services and solutions.

Your tasks include:

  • Monitor performance, diagnose and resolve user's IT problems on a daily basis
  • Provide day to day performance and operational support for both User and LAN hardware and software to the business users
  • Install, figure, troubleshoot and repair PC and LAN equipment
  • User support (Office 2k13, win7-win10, softphones, mobile phones, printers, scanners, etc.)
  • Installation and support of Microsoft Office products including MS Office
  • Developing documentation, including application guides and user training manuals
  • Undertaking project work as assigned


Your experience and skills:

  • Bachelor's degree preferably in IT
  • 1 to 2 years experience and working knowledge is required
  • Professional certifications like MCP or MCSE are highly preferred
  • Experience with Desktops, Laptops, Servers and Hardware Support
  • Know-how in User IT Support under MS Active Directory structure, including Windows 2008 & 2012 Servers, MS Exchange Server 2013, Windows 7 & Windows 10 Professional and Symantec Enterprise End Point Protection and Backup Services
  • Good German and English communication skills
  • Excellent team player and friendly attitude
  • Strong analytical and troubleshooting skills
  • High flexibility and dedication
  • Willingness to travel


We offer you:

  • A high level of self-responsibility and the possibility to bring in your own ideas
  • A highly motivated team in an international environment
  • Performance-based compensation and benefits of the tourism industry (DRV card)

Pauline Hermes                           

Josephspitalstr. 15 

80331 Munich


P|+ 49 - 89 - 55 25 33 137

LinkedIn l Pauline Hermes


Are you interested in this job position? Get in touch with Pauline Hermes and find out more detail about this opening!