IT Support Engineer (m/f/d)

To support our team we are looking for an

IT Support Engineer (m/f/d)

for our office in Munich

Responsibilities

• Work in the team of IT engineers responsible for the maintenance and development of the company's LAN/WAN IT infrastructure
• Participation in IT projects for external customers
• Implementing, managing and troubleshooting a variety of software applications and hardware
• Responsibility for End User Support
• Operational support for any computing, network, storage or security needs
• Monitor performance, diagnose and resolve users' IT issues
• Manage MS Azure Cloud Environment
• Providing day-to-day IT operations support to business users
• Installation, configuration, troubleshooting and repair of PC and LAN devices
• Provision of user support (MS Office, Win10-Win11, softphones, mobile phones, printers, scanners, etc.)
• Acceptance of project work according to order
• Be able to travel for work as required

Qualifications

• Windows Active Directory structure based on current Windows operating systems
• Microsoft Exchange Online support
• Microsoft Azure Cloud
• Windows 10 & 11 Professional support
• Good knowledge of German and English
• Excellent team player
• Strong analytical skills and knowledge of troubleshooting
• High flexibility and operational readiness
• Friendly interaction with teammates and customers
• University degree in IT or comparable qualification
• Professional certifications such as MCP or MCSE are an advantage

Benefits

• The opportunity to contribute your personality and ideas and to quickly assume personal responsibility
• An attractive location in the centre of Munich with excellent transport connections and a panoramic view
• A modern workplace with an open-door policy and short communication channels
• An open-minded, dynamic and helpful team
• Travel Industry Benefits: DRV card, access to PEP offers
• Subsidy for an Urban Sports Club membership