Reservation & Ticketing Agent in Stockholm

AVIAREPS has 30 years of experience providing professional passenger GSA services and tourism marketing to clients around the globe. As the world’s leading GSA and Tourism representation organization with 65 offices in 59 countries, AVIAREPS represents airlines as well as destinations, hotels, attractions, airports, cars, trains, cruise lines, retailers, and import/export organizations, and offers a full suite of B2B and B2C services which includes sales & reservations, marketing, digital, and PR programs.

As of Mai 1st, we are looking for an:

Temporary (Mai/June/July/August)

Reservation & Ticketing Agent

for our office in Stockholm


Due to sickness and holiday periods, we are seeking a customer-oriented person to join our cozy small team in Stockholm.

Objective/Major Tasks: Your primary responsibility is to provide efficient and effective support to the Reservation and Ticketing Department.


What to do as a Reservation & Ticketing Agent?

    • Ticketing and processing reservations in the corresponding systems with Sabre & Amadeus
    • Answer and assist both travel agencies and final customers via incoming phone calls and emails
    • Direct sales to final customers
    • Monthly billing of ticket sales and sales reports
    • Responsible for the administration of groups and tour operator quotas 
    • Looking after tour operators, brokers, travel agencies, and corporate customers 
    • Assist sales managers with fare checks, benchmarks, etc.


Nice to have:

    • Knowledge to deal with customers and to provide customer service
    • Vocational training or a comparable qualification
    • Practical experience with an airline, a travel agency, a tour operator, or a call center
    • A good level of English and Swedish / other languages is an advantage
    • Passion, positive mindset, team spirit, and willingness to learn
    • Commitment, flexibility, and the ability to work independently
    • Work experience with a reservation system (Sabre / Amadeus)


Our offer:

    • Pleasant and competent colleagues with a passion for their job in an international environment
    • Dynamic work and motivated diverse team with a hands-on mentality
    • 5 weeks paid holiday in a year and additional pension
    • Team activities on behalf of the company
    • Salary according to benchmark and travel industry


How to apply? If you meet the qualifications of working with Amadeus and preferably also Sabre, do speak the Swedish and English language, and are excited about the opportunity to join our team, please click on the ‘Apply Now’. We look forward to receiving your application!

The application deadline is April 30, 2024.


Mariska Commandeur                   

Capellalaan 121

2132 JM Hoofddorp


P|+ 31 - (0) - 62 75 21 198

LinkedIn l Mariska Commandeur


Are you interested in this job position? Get in touch with Mariska Commandeur and find out more details about this opening!