Reservation & Ticket Agent

Headquartered in Munich, AVIAREPS AG is the world's leading airline and tourism management group with offices and subsidiaries in over 45 countries. It employs over 780 people worldwide. As an innovative service provider, the AVIAREPS Group represents international customers in the areas of sales, sales, marketing, PR, financial services and offers IT and consulting solutions.. We are looking for a smart, brave and talent person to join our Brazilian team in São Paulo.

Your Mission:

- Handling of reservations with the corresponding reservation system (CRS)

- Ticketing manual / automated

- Ticket Reissue

- Inquiry and processing of group bookings

- Administration of flight quotas

- Monthly preparation of TSRs

- Maintenance of CRM platform and trade database

- Handling of B2B mailings

- Handling of claims and corresponding correspondence

- Handling of corporate tool & coordination with hotels

- Providing with sales support related reporting

Your Qualifications:

- Minimum high school or higher eduation preferred

- Excellent knowledge and experience of CRSs with auto ticketing required

- Amadeus, Sabre CRS knowledge is a must and other Airline Reservation system knowledge preferred

- A minimum of 2 years experience is required within airline ticketing environment or in a travel agency

- Customer-oriented person with interpersonal skills and the ability to work under pressure

- Good knowledge of MS-Office programs

- Fluent in English (both speaking and writing)

We offer you:

- A dynamic and experienced friendly team within a global company with 66 offices worldwide

- A responsible position

- Great team spirit

Another Contacts:

- dcosta@aviareps.com

- rlucca@aviareps.com

 

Ezequiel dos Santos                         

Rua Dr. Rafael de Barros, 210 – 4º andar, Cj 42 

Bairro Paraiso, São Paulo

Brazil

P+55 (11) 4063 8291

Are you interested in this job position? Get in touch with Ezequiel dos Santos and find out more detail about this opening!