Head of Aviation

AVIAREPS has more than 20 years’ experience in providing professional Passenger GSA services and tourism marketing to our clients. It is the world’s leading GSA and Tourism representation organization with 66 offices in 50 countries. Representing airlines as well as destinations, hotels, airports, cars, trains, cruises and other trade promotions, our 360° portfolio of services includes sales & reservation, marketing and PR.



  • A broad role covering the full range of tasks within the Aviation team. The job requires a strong and well-rounded individual with excellent aviation experience and a keen commercial awareness to work well with other team members and all other departments and their managers.
  • Pro-actively contribute to the overall Company’s’ revenue achievement, determine key priorities and manage workload.
  • Manage, guide and support the sales, marketing & reservations team to maximise effectiveness and deliverables.


Key Responsibilities


  • Effectively represent all products and services that our Airline clients have to offer and think outside the box to help find the right solutions according to their business objectives.
  • Monitor performance and proactively provide clients with recommendations to optimize results based on their goals and targets
  • Act as a mentor to the team by demonstrating and communicating initiatives, approaches, successes and lessons learned
  • Understand client overall performance and strategy to facilitate future budgeting of anticipated revenues
  • Manage the day-to-day sales & marketing plans to increase brand awareness and optimise performance.
  • Maximizing company’s and client’s target by planning and implementing sales & marketing strategies.
  • Preparing sales proposal and reports; maintaining contact profiles to ensure accurate and timely information for all existing and target accounts.
  • Servicing inquiries and maintaining good working relations with travel agencies, airlines and other service suppliers which may include hotels, tour operators, tourism attractions, cruise operators and other related services.
  • Carrying out market intelligence to evaluate market potential for clients and to monitor changes.
  • Understanding the market for leisure travel, meetings, incentive travel, and convention and exhibition business.
  • Represent client(s) to participate in trade/road shows and sales missions.
  • Support in administrative and general tasks assigned from time to time.


Key Skills and Experience


  • A motivated, target orientated individual with the ability to pro-actively contribute to Company revenue achievement, determine key priorities and manage their workload, meet deadlines within agreed timescales.
  • Ability to multi-task and perform effectively in a cross-functional & cultural team environment.
  • Outstanding interpersonal and negotiation skills to establish, develop and maintain existing and prospective clients.
  • Business acumen, commercial insight & the ability to determine the value of existing and prospective clients, with a minimum five years track record in the travel industry.
  • Strong numerical and analytical abilities are essential. The ability to interpret figures and market trends, in addition to knowledge of pricing and dealing with distribution issues across the market.
  • The ability to think strategically, understand and work well within head office guidelines, negotiate and manage commercial agreements.
  • Excellent level of English, able to communicate convincingly verbally and in writing, with strong presentation skills to represent the company at external meetings and events.
  • As this is a senior level account management role, candidates are empowered and should be proactive and be able to work on their own initiative.
  • Ability to identify, communicate, and connect with key decision makers
  • Ability to lead and direct multiple projects and initiatives simultaneously
  • Degree level education preferred & clean Driving License
  • Must hold valid visa to reside and work in the UK.

Markus Dörrmann                           

Josephspitalstr. 15 

80331 Munich


P + 49 - 89 - 55 25 33 160

LinkedIn l Markus Dörrmann


Are you interested in this job position? Get in touch with Markus and find out more details about this opening!